Services

about CARE MANAGEMENT SERVICES

Life Care Professionals act as a guide, advocate and resource in assisting you in important care decisions for your loved ones.

Signs that someone needs assistance:DCM-Services

  • Social activity has decreased and relationships are failing
  • Participation in activities like;  clubs, dining with friends or attending religious services seems to be diminishing
  • House cleaning and organization aren't important anymore
  • Personal hygiene and  appearance are neglected (i.e. clothes are dirty, hair not combed, men not shaving)
  • Getting behind on bills; mishandling of finances (i.e. purchasing more than one subscription of magazine or newspaper, purchasing from TV, easily donating to would-be scammers, past due notices)
  • Driving habit and skills are downright scary
  • Increase in alcohol consumption
  • Poor management of medications
  • Changed eating habits resulting in weight loss, no appetite or is missing meals
  • Inappropriate or obnoxious behavior (i.e. being unusually loud, paranoid or agitated)
  • Phone calls are made at inappropriate times or repeat phone calls about the same issues; same conversations
  • Constantly repeating themselves
  • Does not participate in holiday and family celebrations or events anymore

 

What do we do?

Initially, a Life Care Professional can navigate the path for you.  It helps to begin talking to your parents or loved one about their life as they age.  A good place to start is to bring up their end of life wishes, funeral arrangements, etc.  Make sure to be open to their ideas and needs and wants.  This is not the time to disagree be judgmental or create a confrontation - just listen.  The goal is to get involved in their life and have them open up.  Once you have started communicating with your loved one, you can bring in a Life Care Professional to assist in developing a plan.  Usually if you make this step about you and not about your loved one, they will be more receptive.

How do I know the Life Care Professional is qualified?

Generally, the professional has a degree in Nursing and/or Social Work.  Many Life Care Professionals focus on specific groups of people (i.e. geriatric, mentally ill, developmentally disabled, etc.) and have experience working with that group.  They are experienced and familiar with the community resources available and can provide that information as part of the Plan of Care.  A Life Care Professional should be certified (CMC, CCM, ASWCM or SWCM).  It is also important to check references and the fee schedule up front.

How do I access a Life Care Professional?

Call Desert Care Management at: 480-804-7200

What is the first step?

The first step we will recommend is to have your Life Care Professional perform an assessment of the current living situation to determine your loved one's needs.  Then, a Plan of Care can be developed from this information (with issues identified, intervention/action to be taken, goals, and referral options outlined).  A time table for various tasks will be established with the responsible persons. This document is a very helpful tool to use in communicating between family members, caregivers and providers.

 

A Life Care Professional is available on call 24 hours a day, 7 days a week. Call 480-804-7200